Oplier

Privacy Policy

Last updated: May 2026  ยท  Effective date: May 6, 2026

This Privacy Policy describes how Oplier ("we", "us", or "our") collects, uses, and protects information about you when you use our business management platform and website at oplier.com ("Service"). By using the Service, you consent to the practices described in this policy.

1. Information We Collect

Account information: Name, work email, phone number, company name, and password when you register.

Business data: All data you enter into the platform โ€” invoices, employee records, leads, inventory, projects, and other operational data ("Customer Data"). This data belongs to you.

Usage data: Pages visited, features used, session duration, browser type, IP address, and device information collected automatically.

Payment information: Billing details processed through our payment gateway partners. We do not store raw card numbers.

Communications: Emails and messages you send to our support team.

Waitlist data: Name, email, phone, company, industry, and team size submitted via our waitlist form.

2. How We Use Your Information

  • To provide, operate, and improve the Service.
  • To process payments and manage your subscription.
  • To send transactional emails (invoices, password resets, account notifications).
  • To respond to support requests and communicate service updates.
  • To analyze usage patterns and improve platform performance.
  • To send product updates and promotional communications (you may opt out at any time).
  • To comply with legal obligations.

We do not sell your personal information or Customer Data to third parties.

3. Customer Data

Your Customer Data is yours. We access it only to provide the Service, troubleshoot issues at your request, or as required by law. Our employees are bound by confidentiality obligations. We implement technical measures to prevent unauthorized access.

4. Data Sharing

We share data only in the following circumstances:

  • Service providers: Hosting infrastructure, payment processors, email delivery services โ€” under strict data processing agreements.
  • Legal requirements: When required by Indian law, court order, or government authority.
  • Business transfers: In connection with a merger or acquisition, with appropriate notice to you.

We do not share data with advertisers or marketing networks.

5. Data Storage and Security

Your data is stored on secure servers located in India. We implement industry-standard security measures including encryption in transit (TLS), access controls, regular security audits, and daily automated backups.

No method of electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security. We will notify you promptly in the event of a data breach that affects your information.

6. Data Retention

  • Active accounts: Data retained as long as the subscription is active.
  • Cancelled/expired accounts: Data retained for 30 days, then permanently deleted.
  • Waitlist data: Retained until you request deletion or 24 months, whichever comes first.
  • Legal holds: Data may be retained longer if required by applicable law.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate personal data.
  • Request deletion of your personal data (subject to legal retention requirements).
  • Export your Customer Data in standard formats.
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at hello@oplier.com. We will respond within 30 days.

8. Cookies

We use essential cookies to maintain your session and platform functionality. We use analytics cookies (e.g., page visit data) to understand how the platform is used. We do not use advertising or tracking cookies. You may disable cookies in your browser settings, but this may affect platform functionality.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, contact us for immediate deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. Continued use of the Service after the effective date constitutes acceptance of the updated policy.

12. Contact

For privacy-related questions or requests:
Email: hello@oplier.com
Address: Ahmedabad, Gujarat, India

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